Privacy Policy
Vanilla Beans Cy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and shop with us. By using our website, you agree to the practices described below.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Personal Information: Your name, email address, phone number, shipping and billing addresses, and payment details.
- Technical Information: IP address, browser type, operating system, and browsing behaviour on our website.
- Transaction Information: Details about purchases, including products, date, and payment method.
2. How We Use Your Information
We use the information collected to:
- Process Orders: Fulfil and ship your orders, and provide customer service.
- Improve Your Experience: Analyse website usage to enhance our services and user experience.
- Marketing: Send promotional emails about products, offers, or updates (with your consent).
- Legal Compliance: Ensure compliance with applicable laws and prevent fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following instances:
- Service Providers: To trusted partners (e.g., payment processors, shipping companies) who assist in delivering our services.
- Legal Requirements: If required by law or to protect our rights and interests.
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and provide tailored content. By using our site, you consent to our use of cookies. You can disable cookies through your browser settings, though this may affect your experience.
5. Protecting Your Data
We take your security seriously and implement industry-standard measures to protect your data, including:
- Secure payment gateways for transactions.
- Encryption of sensitive information.
- Limited access to personal data by authorised personnel only.
6. Your Rights
You have the right to:
- Access Your Data: Request details about the personal information we hold about you.
- Update Your Information: Correct or update your personal details.
- Delete Your Data: Request the deletion of your personal data (subject to legal obligations).
- Unsubscribe from Marketing: Opt out of receiving promotional communications.
To exercise these rights, please contact us at vanilla.beans.cy@gmail.com.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. Please review their policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you via email or a website notice.
9. Contact Us
For any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: vanilla.beans.cy@gmail.com
Address: limnaria westpark, shop 20, Paphos, Cyprus
Thank you for trusting Vanilla Beans Cy. Your privacy is our priority.